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How Can
We Help?

How Can
We Help?

How Can
We Help?

Find answers below or contact us directly.

Find answers below or contact us directly.

Find answers below or contact us directly.

support@redrob.io

Getting Started

What is Redrob Signal?

How do I sign up?

Is Redrob Signal free?

Is this legal?

How Predictions Work

What types of predictions can I make?

How do I place a pick?

Can I change my pick?

How are results calculated?

What happens if a match is cancelled?

Points & Rewards

What are points?

Can I buy points with real money?

How do I earn more points?

Referral Program

How do I refer friends

What rewards do I get for referrals?

Account & Technical

I didn't receive my OTP. What should I do?

My app is crashing or not loading.

How long does my login session last?

Still Need Help?

Still Need Help?

Contact

support@redrob.io

support@redrob.io

Response Time

3-5 days (Business days)

3-5 days (Business days)

Reporting a Bug?

To help us fix the issue faster, please include: (1) Your registered phone number, (2) Device model and Android version, (3) Screenshot of the issue, (4) Steps to reproduce the problem.

Delete Your Account & Data

Send an email to support@redrob.io with the subject line "Account & Data Deletion Request" and include your registered phone number.

* Account & Data deletion is processed within 7 business days. All personal data — including phone number, display name, prediction history, point balance, and referral records — will be permanently deleted. This action is irreversible.

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