How We Handle Disputed Results: A disputed result goes to a human reviewer who checks the original submission against the rubric independently of the AI’s initial score before confirming or adjusting it.

Trust on Redrob Skills is built into the mechanics, not just claimed in a policy page. Every score traces back to a fixed rubric applied identically to every candidate, every credential is recorded the moment it’s issued, and every result comes with a fairness summary showing exactly how it was reached.

If something ever feels off � a flagged session, a disputed score, a technical failure mid-test � a human reviewer is always reachable, and the process for reaching one is the same for every candidate, regardless of who they are or which test they’re taking.